Knowledge Management Software | Enterprise Knowledge Base Software

 Wolken allows you to configure each field and set conditions to facilitate auto assignment of cases to the right agents supported individuals, teams, and therefore the way you manage your workflow.Wolken features a backend scheduler running at continuous intervals that checks whether various conditions are met. It makes necessary changes such as: status of the case, changing the priorities of the tickets raised, assigning to a special agent, etc.Ensure every element of your workflow is automated and digitized for elevated outcomes.Write a group of predefined rules consistent with your business requirements to standardize all of your processes.Wolken allows you to configure each field and set conditions to facilitate auto assignment of cases to the right agents supported individuals, teams, and therefore the way you manage your workflow.Wolken features a backend scheduler running at continuous intervals that checks whether various conditions are met. It makes necessary changes such as: status of the case, changing the priorities of the tickets raised, assigning to a special agent, etc.

https://www.wolkensoftware.com/

Address: 6/2, Brigade Champak,2nd floor, Infantry Road,

Union Street, Bangalore 560001,India

Phone No.: +91 080-41741019

Email- sales@wolkensoftware.com