IT Service Management | IT Service Management Solution | Wolken Software

 Wolken Service Desk has multiple configurable tools that are essential for each enterprise - our knowledge domain , pre-built enterprise integrations, and 24/7 backend support, ensure not only fast responses and satisfactory solutions but also a personalised experience in every interaction.Wolken ServiceDesk's omnichannel feature allows your customers to succeed in you via multiple touchpoints like WhatsApp, Facebook, Twitter, E-mail, Widget etc, and assits in providing a personalised experience through intelligent routing of tickets as per customers and complexity.Respond, route, resolve and analyze customer requests rapidly with a platform that auto-categorizes and auto-assigns them to the proper team instantly. believe Wolken’s expertise to manage various cases, collate intelligence and analyze data for guaranteed resolutions.Search, tag and find insightful articles easily in Wolken’s centralized repository for prompt resolutions. Wolken ServiceDesk comes with multiple prebuilt enterprise application integrations.Set predefined rules for your business processes to make sure unerring deliveries.Wolken ServiceDesk is provided with multiple channels to enable seamless customer interactions anytime, anywhere.Wolken ServiceDesk facilitates effective operational reporting through intelligent insights and customizable dashboards.

https://www.wolkensoftware.com/

Address: 6/2, Brigade Champak,2nd floor, Infantry Road, Union Street, Bangalore 560001,India

Phone No.: +91 080-41741019

Email- sales@wolkensoftware.com